// The network
One city per country, and it is open
| Country | Open now | Why it starts there |
|---|---|---|
| Botswana | Gaborone | The operating base, and where the list already has depth. |
| Zimbabwe | Harare | A large urban service economy, and the market where the remote owner matters most. |
| Zambia | Lusaka | Capital density first. |
| South Africa | Johannesburg | The largest and most competitive market. It sets the operating standard. |
// The sequence
Density before geography
Now - Gaborone, Harare, Lusaka, Johannesburg
One city per country. Nothing else opens until these four hold.
Next - the same four, deeper
Response time, fulfilment, repeat rate and provider utilisation have to clear before a fifth city opens.
After that - a second city in each market
Run by the same country team and the same checks, and only where supply and verification capacity already exist.
// A city cell
What has to exist before a city counts as open
A city on magraft is an operating cell, not a filter on a search box.
| Function | Minimum responsibility |
|---|---|
| City operations | Owns marketplace health, escalation and coverage. |
| Verification | Identity and business checks, references, credentials, renewal dates. |
| Supply acquisition | Recruits providers by category and by suburb, and finds the gaps. |
| Customer operations | Scopes unclear jobs and handles the exceptions. |
| Project desk | Runs managed projects, bills of quantity and multi-provider schedules. |
| Quality desk | Tracks rework, no-shows, complaints, safety and suspension. |
| Procurement desk | Runs requests for quote, comparability, delivery and substitution. |